The Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia is hiring!

The Role:

• You will be responsible for the management of all aspects and functions of the Food & Beverage department (which includes the restaurant, lounge, banquets, and kitchen) in accordance with hotel standards.
• You will direct, implement, and maintain service policies for the F&B team.
• You will train and support your staff members in order to ensure team success.
• As required, you will develop and execute F&B processes.
• You will lead and manage your team to ensure continuous excellent customer service.

Skill Requirements:

• Accurate and strong data entry and computer skills
• Exceptional customer and interpersonal skills
• Able to work under pressure in a fast-paced environment
• Detail-oriented, honest, and organized
• Able to maintain confidentiality when working with vendors and contracts
• Able to keep a positive and proactive attitude while demonstrating strong problem-solving skills
• Proficient computer skills

Knowledge and Training:

• Minimum 3 -5 years work experience in a F&B management role, preferably within a diverse range of restaurants and venues
• Certification, diploma, or degree in Hospitality (F&B equivalent)
• Or - in lieu of academic training - 3 to 5 years in various F&B-related roles
• Serving It Right Certification and Food Handler Certification
• Proven ability to manage and understand Profit & Loss Statements
• Knowledge of the Cranbrook/Kootenay area, attractions, services, suppliers, and vendors
• CPR Certification preferred

Other:

Benefits include discounted hotel stays and wholesale purchasing.

Thank you to all applicants for their interest in this opportunity, only candidates selected for an interview will be contacted.

The Heritage Inn Hotel & Convention Centre in Taber, Alberta is hiring Servers!

**Must Live in or Around Taber**

What You Will Do:

• Demonstrate a thorough knowledge of all food and beverage menus items and their presentation; as well as, sides and choices associated with each item.
• Ensure appropriate setup of function rooms per the function confirmation sheet. (i.e. linens, glassware, flatware, meeting equipment and supplies, etc.).
• Clean up after the function.
• The service of food and beverage requirements during functions.
• Clear cutlery, glassware, dishes, etc. at appropriate intervals of food and beverage service.
• Keep work area stocked, organized, and clean at all times.
• Respond to guest concerns efficiently.
• Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as, necessary.
• Perform any other job-related duties as assigned by the Banquet / Catering Manager.

We Are Looking For Someone Who:

• Cares about their professional appearance and follows uniform and dress code standards.
• Works cooperatively with others.
• Applies safe work practices.
• Able to work shifts and weekends.
• Performs efficiently under pressure and within time restraints.

Please Be Aware:

• This job requires a quick and rigorous pace of work.
• There may be standing for long periods of time.
• Some physical labour and heavy lifting is required.

Skill Requirements:

• Excellent organizational skills.
• Ability to handle and solve customer related concerns and report to the supervisor, as necessary.

Knowledge and Training:

• Must be familiar with all the hotel amenities and services.
• Responsible liquor service certificate / training (ProServe) an asset.
• Reel Facts (VLT) Training important!

Industry Experience:

• One (1) year of experience an asset.

Thank you to all applicants for their interest in this opportunity; only candidates selected for an interview will be contacted.

The Heritage Inn Hotel & Convention Centre in Cranbrook, BC is hiring!

What You Will Do:

• Greet patrons, present menus, make recommendations, and answer questions regarding food and beverages
• Take orders and relay them to kitchen and bar staff
• May recommend wines that complement patrons' meals
• Serve food and beverages
• May prepare and serve specialty foods at patrons' tables
• Present bill to patrons and accept payment
• Clear and reset tables

Requirements:

• Minimum 2 years experience required
• SIRS / ProServe training required

Thank you to all those who apply; only those considered for the position will be contacted.